Professional Career
Systems built for real operations
This work covers long-running engineering responsibilities: APIs, CRM integrations, VoIP workflows, cloud storage, automation, internal tools, and production support.
CRM & API Integration Platform
Invoco LTD
Implemented and maintained third-party CRM integrations across platforms including Pipedrive, HubSpot, HighLevel, Salesforce, Zoho, and more.
Reduced repetitive handoffs between tools by connecting customer data, calls, files, and workflow actions through reliable API integrations.
REST APIsCRM IntegrationsAPI GatewayDocumentation
Speech-to-Text & Sentiment Analysis App
Invoco LTD
Built a background processing application for call recordings, transcription, sentiment analysis, and automated email notifications.
Turned call recordings into searchable, actionable insight for customer service review and operational follow-up.
C#Speech-to-TextSentiment AnalysisAutomation
Click2Call Chrome Extension
Invoco LTD
Developed a browser extension that supported outbound dialing from CRM workflows.
Made outbound calling faster by reducing manual number entry and keeping sales or support teams closer to their CRM workflow.
Chrome ExtensionVoIPCRM Workflow
Cloud Drive Synchronization
Invoco LTD
Integrated cloud drive APIs including OneDrive, Google Drive, Zoho WorkDrive, and Dropbox for file synchronization workflows.
Improved file handling across customer systems by automating storage, sync, and access patterns between business tools.
Google Drive APIOneDrive APIDropbox APIScheduled Jobs
Internal Business Automation Tools
Perez Retana LTD / MKBGIT
Built internal tools for payroll, petty cash, invoices, event logging, customer portals, and operational web applications.
Replaced repetitive admin steps with web-based workflows that improved consistency and reduced manual processing time.
ASP.NETSQLAutomationInternal Tools
Operational Web Applications
Digital Entrepreneur LLC
Maintained and enhanced web applications, backend systems, REST APIs, database queries, and production features.
Supported stable product delivery through bug fixes, performance improvements, clean refactors, and cross-team collaboration.
Backend SystemsREST APIsDatabasesProduction Support